To keep your homes in good condition and benefit from cost savings - for example, through bulk buying - we plan large-scale works several years in advance.
Planned work typically includes:
We decide which homes need items replacing by carrying out regular surveys of our properties to check their condition. We carry out redecoration work on a regular rolling programme.
Planning allows us to make the most efficient use of the money we have available.
Our service standards for planned maintenance
ยท We will give you information about any work planned for your property in the next five years, on the website and in our newsletters.
We will send you a survey form when we finish planned work to find out how satisfied you are. We will report the results on the website or in our newsletters.
Communal aerial works
Our works programme will check that all our communal TV aerials are ready to receive digital TV signals by December 2011.
The following blocks of flats are included in the programme:
To find out more call our Property Services Manager Sanjiv Bhola on 020 8962 3334.
Note: If your home is not included in the list above, you are responsible for your own aerial. For advice on checking whether you are digital-ready, go to www.digitaluk.co.uk