Policies & Procedures

The Association has a wide range of Policies and Procedures affecting tenants. It is not possible to make all of these available to download but the most important ones are available to download below:

• How to Complain leaflet
• Tenant Participation Policy
• Anti Social behaviour Policy

If you require more information on any of these documents or require copies of other tenant policies & procedures please phone 020 8962 3344 or e-mail enquiries@westwayha.org.uk.

Please note that you will need Adobe Acrobat Reader to view these files, if you don't have it installed you can download a free version of this program by clicking here.