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Getting help with debt and your finances

Debt advice and support

If your debts are becoming a problem, there are a number of free services available to give you some free, impartial and realistic advice.

StepChange Debt Charity has a webchat facility, or you can phone 0800 138 1111.

National Debtline has a webchat facility, or you can phone 0808 808 4000.

Citizens Advice Bureau has online advice, or phone 0800 144 8848.

The Money Advice Service has online advice, or phone 0800 138 7777.

Your Covid-19 financial status

If you have been furloughed, made redundant or have lost your job due to the pandemic, you may be able to get help from the Department of Work and Pensions, or a charity.

You can make a claim for Universal Credit to help pay for your rent and also for personal allowance.

 

Charities offering assistance

Glasspool Trust provides grants to support people experiencing financial hardship.

Buttle UK have been helping with small grants for children, young people and people fleeing domestic violence.

Turn2us provide information and financial support to help people get back on track.

 

Financial help from your local authority

Councils are offering help to people affected by Covid-19.

Ealing Council: Covid-19 Emergency Fund

Brent Council: Resident’s Support Fund

Hammersmith and Fulham Council: Support payments and advice

Kensington and Chelsea Council: Local support payments

Ways we can help

Pay your rent

Raise a repair

Raise a complaint

Get in touch