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Online Payment

Please complete the form, letting us know your tenant reference number and address details.


PLEASE call 0208 964 2323 option2 to confirm BEFORE you proceed

so we can match your payment with your tenancy account.

Next, you will be transferred to Barclays secure site where you will be asked for the card holder's information.

Payment will show on your statement as WESTWAY HOUSING ASSOICIATION LTD.

Refund Policy

  • Refunds can only be made in exceptional circumstances and are at the discretion of the Housing Manager.
  • Entitlement to a rent refund will be determined in accordance with terms and conditions signed to by the tenant on tenancy agreement.
  • Refunds, if applicable, will only be made to the debit/credit card used for the original transaction.

Terms and Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

Ways we can help

Pay your rent

Raise a repair

Raise a complaint

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